How we manage offenders

End-to-end offender management

The concept of end-to-end offender management ensures that offenders are offered the best possible opportunity to change their offending behaviour.

The new Offender Management Model (new window) introduces the four Cs:

• continuity
• consistency
• commitment
• consolidation.

The four Cs aim for all members of an offender management team to treat the offender in the same coherent way, which will help the offender to be rehabilitated and which supports public protection.

An offender management team is made up of an offender manager, offender supervisor, key workers and case administrators. The team helps to design and support individual intervention programmes that will help the offender change their offending behaviour.

Offender managers will have assessed the offender before they were sentenced. Once a sentence plan has been written the offender management team will identify what intervention programmes can be made available to help the offender change.

The National Offender Management Information System (NOMIS)

A programme to improve information available to staff is replacing ailing legacy case management and offender assessment applications in public prisons and probation.  HM Prison Service is to receive a version of a new system called C-NOMIS which will replace the existing case management system (LIDS). Three public sector prisons already use the live system. From recent analysis it is clear that the system will bring about significant efficiencies when rolled out across the service. 

Arrangements are also being made to allow sharing of information between Prisons and Probation Areas through a new mechanism ‘Data share’ which will give read only access to core case information to support offender management. Delius, a case management system already in use by some Probation Areas, is to be implemented where existing NPS case management systems are in urgent need of replacement. 

There will also be improvements made to OASys (the offender assessment system) which will be re-developed as a single national system across probation and prisons.